![]() Thank you emails are typically sent when the customer places an order, writes a positive review, signs up for blog subscriptions, etc. Saying thank you is the simplest way to do that. As transactions become increasingly machine-like, you need to humanize the relationship between your business and your customers. Most customers don’t buy from a store, they buy from a computer screen. Why should you send a thank you email?Įxpressing gratitude shows customers that you value their relationship. We have come up with this blog post to cover the idea behind writing perfect thank you emails to your customers and some templates that can come in handy for some common situations. So never miss an opportunity to thank your customers and do repeat business. ![]() The culture of customer appreciation and care can build your brand loyalty and cement your relationship with the customer.Īccording to a study conducted by Forbes, on average, 20% of a company’s customers are responsible for 80% of the future profits. Gratitude is a gift that can be given to your customers without any expense. When was the last time you wrote a personalized thank you email or a thank you letter to your customer? If your answer is “I don’t remember”, it’s time to rethink if you have valued your customers enough.
0 Comments
Leave a Reply. |